Experience of extraordinary service!
Posted on February 7, 2012
I am pretty much impressed by the service Y Axis is providing. I have been to couple of consultancies before visiting Y Axis. But when I came to your office first time and met your sales person (Wesley David), I was quite impressed. I have received very good information related to different countries. Furthermore, all my queries have been addressed. And I took a decision to go for processing to two countries. Wesley has very good skill in understanding the customer world and suggesting the best product to the customer. Many times sales people suggest for customer enrollment, but I have observed that Wesley has even considered the customer requirements before providing the suggestions. That is a critical factor as the customer will be happy in long term.
And then to mention about Kamal, he is confident and has very good knowledge on the Australian immigration process. He has responded to all my queries and also provided all the guidance required for the processing. Another aspect of Kamal is that he goes in a very systematic and organized way, that made me to be organized and provide all the documents in the required format. In short period of time, he ensures that the customer is provided with all the information accurately. I guess his productivity is very high, and he is handling multiple customers.
For the Hong kong processing, Kishore is the consultant and he has helped me in all the possible ways for completing and submission of the forms. He has good knowledge on the Hong kong processing.
I am glad that customer confidentiality is maintained and the kind of service you provide is professional, and always I am left with an experience of extraordinary service being provided. I feel that’s the reason you are the best in the market.
Thanks & Regards,