(Bhavani) has been very polite, very professional, in her attitude

Hi Bhavani , This is manaal I was just wanted to inform you that I request you to continue the process for Canada process as usual , I request that you do not make any changes and also I request that you include in my technical courses that I have completed my QA testing tools course from Peers Technologies please conside this mail and ignore my previous mails And I would also like to mention this to your manager pushpanjali reddy that you have been too good for providing me the right information the agent (Bhavani) has been very polite, very professional, in her attitude there was a point when I was backing out however I would definetly like to mention she has amazing convincing skills, she actually helped me a lot, and very attentive made me understand really thanks bhavani you are an asset to Yaxis thanking you