The five stars are for Somajiguda Branch and 0 Stars of Mumbai Branch.The consultant at Mumbai had mis-guided us in the initial stage. Not even one process which she said was correct. Customer Satisfaction is the more that Y-Axis is concerned than Processing Fees. I would recommend Y-Axis to dismiss such employee who are just defaming their Entity as whole.Regarding Somajiguda I have all positive reviews. The process consultant is the best thereon. She has very good approach and she resolves the queries at the earliest and she even gives us reminder calls. Regarding our Process Consultant Annapoorna and Sheela all that I have to say these two lady’s are the best. They are very helpful and efficient. We are grateful to Y-Axis that they have assigned these.